Legal

Privacy Policy

How Zpet collects, uses, and protects your information.

Last Updated: March 22, 2026

Welcome to Zpet ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our web-based pet MMORPG game (the "Service").

1. Information We Collect

Information You Provide

  • Account information, such as username and email address
  • Profile details, such as avatar, pet names, and customization data
  • Communications, such as support requests and feedback

Game Data

  • Pet data, including appearance, stats, and customization traits
  • Inventory and item data
  • Game progress, including levels, achievements, and battle results
  • In-game currency balances and transactions

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Usage data, such as pages visited and actions taken
  • Cookies and similar tracking technologies

Authentication Data

If you sign in using a third-party provider, such as Clerk or Google, we may receive your email, basic profile information, and authentication tokens handled by that provider.

2. How We Use Your Information

  • Operate and maintain the game
  • Save your progress and game state
  • Enable multiplayer features, including trading and shops
  • Process in-game transactions
  • Improve gameplay, balancing, and features
  • Detect cheating, abuse, or fraud
  • Communicate updates and respond to support requests

3. How We Share Information

We do not sell your personal data.

Service Providers

  • Hosting providers
  • Authentication providers
  • Database providers

These providers only access the data needed to perform their services.

Legal Requirements

We may disclose information when required to comply with legal obligations, protect users, preserve game integrity, or prevent fraud and abuse.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Store preferences
  • Analyze usage and performance

You can disable cookies in your browser settings, but parts of the game may not function properly.

5. Data Retention

We retain your data:

  • While your account is active
  • As needed to provide the Service
  • As required for legal or operational purposes

You may request deletion of your account at any time.

6. Data Security

We take reasonable measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure authentication systems
  • Access controls and monitoring

However, no system is 100 percent secure.

7. Children's Privacy

Our Service is not intended for children under 13, or the applicable age in your jurisdiction.

We do not knowingly collect personal data from children. If we discover such data, we will delete it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent

To exercise these rights, contact us at privacy@zpet.example.

9. International Users

If you access the Service outside your country of residence, your data may be transferred to and processed in countries where our servers or providers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

For significant changes, we will notify users by:

  • Posting an update in the app
  • Updating the Last Updated date above

11. Contact Us

If you have questions about this policy, contact privacy@zpet.example.

12. GDPR (EEA and UK Users)

If you are located in the European Economic Area or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR).

Legal Bases for Processing

  • Contractual necessity to provide the game and maintain your account
  • Legitimate interests to improve gameplay and ensure security
  • Consent for optional features where applicable
  • Legal obligations where required by law

Your Rights Under GDPR

  • Access to a copy of your personal data
  • Rectification of inaccurate or incomplete data
  • Erasure of your data in certain circumstances
  • Restriction of processing in certain circumstances
  • Data portability where applicable
  • Objection to certain processing based on legitimate interests

Automated Decision-Making

We may use automated systems to detect cheating or abuse and to help balance gameplay systems. These systems do not make legally significant decisions about you.

Data Transfers

Your data may be transferred outside the EEA or UK. Where required, we use appropriate safeguards, including standard contractual clauses.

To exercise GDPR rights, contact privacy@zpet.example. You may also lodge a complaint with your local data protection authority.

13. CCPA and CPRA (California Users)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Information We Collect

  • Identifiers, such as email, username, and IP address
  • Internet activity, such as gameplay actions and interactions
  • Account and game data, such as pets, inventory, and transactions

How We Use This Information

  • Provide and operate the game
  • Maintain accounts and game state
  • Improve gameplay and performance
  • Detect fraud and abuse

No Sale of Personal Information

We do not sell your personal information. We also do not share your personal data for cross-context behavioral advertising.

Your Rights Under CCPA and CPRA

  • Know what personal data we collect and how we use it
  • Access your personal data
  • Delete your personal data
  • Correct inaccurate personal data
  • Limit use of sensitive personal information, where applicable
  • Non-discrimination for exercising your rights

How to Exercise Your Rights

To submit a request, contact privacy@zpet.example. We may need to verify your identity before fulfilling your request.

Authorized Agents

You may designate an authorized agent to make requests on your behalf, subject to verification.

14. Additional Game Disclosures

Virtual Economy

In-game currencies and items have no real-world monetary value and are non-transferable outside the Service.

Anti-Cheat and Moderation

We may monitor gameplay activity to detect cheating, exploits, and abuse.

Player Shops and Public Data

Certain in-game data, such as usernames, shop listings, and pet appearances, may be visible to other players.

Analytics Disclosure

We may use privacy-friendly analytics tools to understand how players interact with the game. These tools may collect anonymized or pseudonymized usage data.

© 2026 Zpet. All rights reserved.