1. Introduction

This Cookie Policy explains how Grapevine Technologies Inc. ("we", "us", or "our") uses cookies and similar technologies on Zpet (the "Service").

This policy is designed to comply with applicable global privacy laws, including but not limited to the General Data Protection Regulation (GDPR), ePrivacy Directive, UK GDPR, and California Consumer Privacy Act (CCPA/CPRA).

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help enable core functionality such as user authentication, session management, and security.

3. How We Use Cookies

We use strictly necessary cookies only. These cookies are essential for the operation of our Service and cannot be disabled without impacting functionality.

We do not use cookies for:

• Analytics or performance tracking
• Advertising or marketing
• Behavioral profiling
• Third-party tracking

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are required for the Service to function properly and are always active.

They include:

• Authentication Cookies

  Used to identify users and maintain secure login sessions.

• Session Management Cookies

  Enable navigation and maintain state across pages.

• Security Cookies

  Help detect and prevent fraud, abuse, and unauthorized access.

• Load Balancing / Infrastructure Cookies

  Ensure system stability and performance across distributed systems.

These cookies:

• Do not require user consent under most privacy laws
• Are processed based on legitimate interest and/or contractual necessity

5. Legal Basis for Processing (GDPR/UK GDPR)

We rely on the following legal bases:

• Article 6(1)(b) - Contractual Necessity

  Processing required to provide the Service you request

• Article 6(1)(f) - Legitimate Interests

  Ensuring security, stability, and proper functionality of the Service

Because we only use strictly necessary cookies, user consent is not required under applicable laws such as GDPR and the ePrivacy Directive.

6. California Privacy Rights (CCPA/CPRA)

We do not:

• Sell personal information
• Share personal information for cross-context behavioral advertising

Our use of cookies is limited to essential functionality. As such:

• There is no "sale" or "sharing" of personal information
• No opt-out mechanism for cookies is required under CCPA/CPRA for our use case

7. Third-Party Access

We do not use third-party cookies.

However, certain infrastructure providers (e.g., hosting or backend services) may process data strictly on our behalf as data processors, under contractual obligations that comply with applicable privacy laws.

8. Data Retention

Cookies are retained only for as long as necessary to fulfill their purpose:

• Session cookies: Deleted when you close your browser
• Persistent cookies (if used): Retained only for essential operational duration

9. Managing Cookies

Because our cookies are strictly necessary, they cannot be disabled through a cookie preference center without affecting the functionality of the Service.

You may still control cookies through your browser settings. However, disabling these cookies may result in:

• Inability to log in
• Loss of session data
• Degraded or non-functional Service

10. International Users

We operate globally. Depending on your location, you may have additional rights under local data protection laws.

We ensure that our cookie practices adhere to internationally recognized privacy standards.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in legal requirements
• Updates to our technology or services

Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions about this Cookie Policy, please contact us:

Grapevine Technologies Inc.
Email: support@grapevine-tech.com